Frequently Asked Service Questions

Service at Our Dealership

Can I Service a Vehicle with Mall of Georgia Ford Even if I Didn't Buy Here?

Yes! You may bring your new or used Ford in for service your vehicle even if you purchased the vehicle at another dealer.

How Often does Ford Recommend an Oil Change?

Your Ford is built tough, which means that it can go the distance even when you run behind on certain service schedules. You should, however, make it a point to bring your car, SUV, or truck in for an oil change every three months or 3,000 miles, whichever comes first. It is not recommended that you drive your Ford more than 5,000 miles or six months without bringing it in for an oil change. For the most accurate schedule, check your owner’s manual.

Do I Have to Pay For a Recall?

You never have to pay for repairs related to a safety recall. Feel free to schedule an appointment for service and repairs immediately when you get a recall notice in the mail

Do You Service Vehicles From Other Brands?

Mall of Georgia Ford services all makes and models, regardless of whether they are built Ford tough or not. We encourage you to stop by for our multiple-point inspection even if you do not own a Ford. No appointment is necessary for this routine service.

When Should I Replace my Tires?

Tires don’t last forever. You should consider replacing them every three to four years. Tires that are worn to where they have less than 2/32” of depth, is a big indicator of lack of traction, which can lead to accidents.

Will My Warranty Cover My Repairs?

Your bumper-to-bumper warranty with Ford covers all repairs for up to three years or 36,000 miles from the date of purchase, whichever comes first. You may want to consider an extended warranty to cover the powertrain and other elements of the vehicle after that time period. Ford also offers to finance for repairs through its credit card should an emergency arise and your extended warranty does not cover the cost of all necessary repairs.

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Service Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 7:00AM - 3:00PM
  • Sunday Closed
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